Raving Fans

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Book Title : Raving Fans
Author : Kenneth H. Blanchard
Editor : HarperCollins Publishers
Release Date : 1998
Pages : 137
ISBN : 0006530699
Available Language : English, Spanish, And French
Format Available : PDF, ePUB, Mobi
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Description:

A guide to providing a successful customer service, written in the style of a parable, including advice on how to define a vision, learn what a customer really wants and institute effective systems to achieve excellent bottom line results.

Raving Fans

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